Frequently Asked Questions

To register your dog for attendance and set up an appointment for a temperament assessment please either:

1. Visit the Registration page and fill out the contact form
2. Download and fill out the standard registration form and email it to us.
We will be in touch to schedule an intake date.

Boarders must arrive for their stay with enough food, medication, and supplements for the duration of the visit. Pet parents may also bring a bed, blanket, toys, or extra treats if they would like. We always supply fresh bedding and treats, and provide access to toys regardless.

We're more than happy to send updates and photos, please request updates via text, email, or Messenger and we'll let you know how your pup is doing.

Grooming will be coming soon for Big Stretch clients. Please keep an eye out for updates!

We currently accept cash, e-transfer or credit card (VISA & Mastercard). You can receive an email copy of your invoice that can be conveniently paid online.

Dogs are periodically kennelled in appropriate sized enclosures during the day for rest times and to allow for breaks. Groups of dogs may be rotated between play and rest periods to prevent over-stimulation.

Boarders sleep overnight in the house with the family, with free-roaming privileges unless otherwise requested.

Your unfixed dog may attend if they are able to socialise with other dogs appropriately. Unspayed females may not attend while in heat or for two weeks after. If an issue arises you may be asked to pick up your dog early.

We can administer medications to your dogs, please bring detailed instructions and the required medication to drop off.